OVS S.p.A. is a leading retailer in Italy for men’s, women's and children’s clothing. With its head offices in Mestre (Venice), it has about 7,000 employees and, through the OVS and UPIM brands, it can boast over 1,600 shops in Italy and abroad.
Vision and control over the stores.
OVS operates according to a business model typical of vertically integrated retailers, through a national and international sales network, and with sales points that are administered in various ways. For the international side of OVS, the main goal was to have a complete database of stores and the people who work in them, synchronised by a system that extends process digitization and allows for document distribution, providing guidelines and receiving feedback through a two-way feed.
Challenge Key Point
- Structured governance and full control over the distribution system internationally.
- Improvement of business models and updated sales procedures.
- Adoption of enterprise tools to manage databases, calendars and approval workflows.